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fast, reliable solutions that work

 

Riga announces

Outcome-Centered Leadership™

OCL is an approach--not a recipe--that enables organizations to design and implement a meaningful performance management system that demonstrates value and provides accessible and useful performance feedback to drive smart decisions.

Developed jointly by Riga Solutions associates Rose Hayden, Carla Penny, and Thomas Chapmond, OCL reflects their experience as agency leaders, performance management consultants, and organizational development practitioners.

The OCL Approach

Riga Solutions Group’s OCL engages the client agency at whatever stage they are in their performance management journey.   Reflecting a firm commitment to the critical importance of leadership in any transformation effort, OCL asks the chief executive and the executive team to drive their organization’s accountability and performance by setting the high-level goals and outcomes as well as shepherding the effort through all levels.  OCL rests on the belief that because organizations consist of individuals, any meaningful change relies on both creating the right processes and structures as well as engaging the workforce in personally meaningful and properly aligned ways.

 

 

Riga Solutions Group, Inc. consulting services creates solutions for federal, state, and local entities.  Whether it is a state government with growing responsibilities and fewer staff, a fragmented local justice system, or an agency in the midst of a public crisis, we can provide fast, realistic solutions that work. 

We are a management consulting firm that provides solutions for top-level federal, state, and local officials in public safety, justice, and health and human services.  We can put together the best, most elite teams of consultants using both a variety of strategic partnerships and an impressive pool of professionals. 

Working with a team of nationally known professionals, we can also provide the bridge between companies that do business with government and government itself. Riga addresses the concerns of these companies to identify vision match situations, sourcing, and procurement opportunities to help businesses grow in these fields.

: : Activities : :

Worked with District of Columbia  to reform the current juvenile justice system for District. Assisted Youth Services Administration officials develop a comprehensive strategic plan for their future and assisting them in the implementation of the plan.

Teamed to develop a plan and specifications for integrated justice information for the Texas Conference of Urban Counties (CUC). The CUC represents the collective effort of the 13 largest counties in Texas.

Conducted a management review of the operations of the National Domestic Violence Hotline.  Facilitated strategic planning sessions designed to address critical policy issues and improve service delivery.

Assisted the Texas Council on Family Violence with a range of operational and policy issues including developing a reorganization strategy for  victim’s funding for the state of Texas.

Assisted the State of Georgia with the recruitment and identification of viable candidates for the Georgia Commissioner of Health and Human Services position.

Assumed the US Justice Practice, of a $150 million systems integration and information technology company.  Provided their US branch offices with support to increase its US justice practice presence.

Teamed to design a new system and office to perform monitoring and quality assurance for the Department of Homeland Security, Office for Domestic Preparedness.

Teamed to begin the process to develop and implement a comprehensive juvenile justice information system for Bexar County, Texas.

Assisted in a needs assessment and analysis of the juvenile justice information system needs for Tarrant County Juvenile Department.

Assisted in the evaluation of the State of Georgia’s Medicaid Eligibility Determination System including a review of policy option and recommendations on best practice.

Conducted the development of a high-level performance management system, focused on achieving desired outcomes for the San Diego County Health and Human Services Agency.

Assisted in the development and review of a Special Studies Report for the District of Columbia City Council focused on the city’s four health and human services agencies.

Assisted the Ohio Department of Youth Service assess and review its current classification and placement system for youthful offenders.

Teamed to assist the Miami Children’s Trust assess and redesign the service delivery system for transitional living youth in Miami, Florida.

  

 

 
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